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Appendix

IP-Ranges currently used

RangeNetwork name
212.211.189.136 - 212.211.189.143ID8_NET
212.211.206.240 - 212.211.206.247identity-NET
212.211.181.64 - 212.211.181.71idvos_NET
212.211.191.96 - 212.211.191.103ID8_NET

Supported browsers

  • Desktop

    • Windows: Edge, Chrome, Opera, Firefox -- latest two versions

    • macOS: Chrome, Opera, Firefox, Safari -- latest two versions

  • Mobile

    • Android: Chrome -- latest official version

    • iOS: Safari -- latest official version

Technical requirements for Video Ident

  • A supported browser, alternatively mobile apps for Android and iOS can be used

  • Bandwidth: Minimum 0,5 MB/s up/down

  • Camera: Minimum resolution 640 x 480 px

  • Network requirements:

    • Minimum: The minimum requirement is that TCP port 443 is open. Some firewall/proxy rules only allow for SSL traffic over port 443. You will need to make sure that non-web traffic can also pass over this port. TLS1.2

    • Better Experience: In addition to the minimum requirements being met, we also recommend that UDP port 3478 is open. TLS1.2

    • Best Experience: For the best experience possible, we recommend that UDP ports 1025 - 65535 be open. TLS1.2

  • WebRTC: Outbound TCP, non-SSL web traffic on port 443 and the following domains must be accessible:

    • *.tokbox.com

    • static.opentok.com

    • enterprise.opentok.com

    • api.opentok.com

    • anvil.opentok.com

  • WebSocket: In some situations, WebSocket connections are blocked over port 80. In this case a secure SSL connection using WSS over port 443 should successfully connect. The destinations and ports used by Pusher clients are as follows:

    • *.pusherapp.com on ports 80 and 443

    • *.pusher.com on ports 80 and 443

Simplified flow of a video identification

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Simplified Video + eSign flow

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